Laying the Pipeline: Securing Future Skills at Northern Gas Networks

A guest article by Claire Allcock, HR Director at Northern Gas Networks.

At Northern Gas Networks (NGN), we are acutely aware that our success depends not just on the infrastructure we maintain but on the talented people who power our operations.

The skills agenda is, therefore, not just a priority—it is the cornerstone of our strategy as we navigate an evolving energy landscape. The skills and capabilities of our workforce are central to achieving our long-term goals and ensuring that we continue to deliver safe, reliable, and sustainable energy solutions.

The energy sector is undergoing a seismic shift. As the UK moves towards net-zero carbon emissions by 2050, the gas industry faces unprecedented changes. Our focus is expanding beyond traditional gas supply to embrace hydrogen, biomethane, and other green alternatives. This transition demands a workforce that is not only technically proficient in conventional gas networks but also adaptable, innovative, and equipped with the skills required to manage and maintain future energy solutions.

At NGN, we recognise that securing a pipeline of skilled workers is essential for meeting the challenges of the future. Our approach is multi-faceted, focusing on both the immediate needs of our business and the long-term sustainability of our workforce.

One of our key strategies is investing in apprenticeships. These programs are vital in attracting young talent into the industry, providing them with the hands-on experience and technical training needed to excel. Our apprentices are trained not only in the technical aspects of gas networks but also in the emerging technologies that will shape the future of energy.

In addition to apprenticeships, continuous professional development is a priority. We offer a range of training opportunities for our existing employees, ensuring they can upskill and adapt to new challenges. This includes specialised training in areas like hydrogen readiness, digital tools for asset management, and customer service excellence.

Partnerships with educational institutions are another critical component of our skills agenda. By collaborating with universities and technical colleges, we are helping to shape a curriculum that aligns with industry needs.

Our collaboration with educational institutions also extends to research and development. By working closely with academic experts, we can stay at the forefront of technological advancements and integrate cutting-edge knowledge into our operations. A diverse workforce is a stronger workforce. At NGN, we are committed to promoting diversity and inclusion within our teams. We believe that by fostering an inclusive culture, we can attract a wider range of talent and perspectives, which will be crucial in solving the complex challenges of the future energy landscape.

As an active member of the Purpose Coalition and its Breaking Down Barriers Commission, NGN is dedicated to removing barriers to opportunity at all levels, reinforcing our commitment to our colleagues, customers, and the communities we serve.

We have implemented initiatives to encourage more women, ethnic minorities, and other underrepresented groups to pursue careers in the gas industry. These efforts include outreach programs, mentoring, and partnerships with organisations that support diversity in the workplace.

As we look to the future, our commitment to the skills agenda remains unwavering. The energy transition is not just a challenge; it is an opportunity to innovate, grow, and lead the way in building a sustainable future.

Our focus will continue to be on developing a workforce that is ready to meet the demands of a net-zero world. This means not only maintaining our current levels of expertise but also anticipating and preparing for the skills that will be required in the years to come.

At NGN, we understand that our people are our greatest asset. By investing in their skills and development, we are not only securing the future of our business but also contributing to the broader goal of a greener, more sustainable energy sector.

As HR Director, I am proud of the progress we have made, and I am excited about the journey ahead.